Hey folks! just wanted to share my two cents worth with regards to a new van I got in auction. Initially was apprehensive with the 19.6 rear door that was advertised. Honestly I was fairly new to caravanning hence I’m a bit reluctant to purchase. What attracted me to make a decision was the 3-day cooling off period which I find quite interesting – heck! I thought what I have got to lose. Hubbie did most of researching online for months prior to making a decision.

We tried looking all over only to find that the least expensive in the market was at 55 thousand. We really couldn’t understand how this mob can be 10 to 15 grand cheaper but nonetheless couldn’t complain. We were still not a hundred percent sure but as the auction drew to a close, the guy running the Brisbane yard gave me a ring and confirmed as I was the highest bidder. Did I get what I was hoping for? Absolutely everything as described from the auction and more. The issue of no warranty did play in my mind but similarly to other auctions, it will be same. Again to my surprise, was offered optional extended warranty at a really bargain price. Took the plunge couldn’t be happier.

Been caravanning for a while (15+ years) its already my 4th van and supposedly my last; been researching boutique vans. Funny that of all places wasn’t expecting to see them at Westfields Shopping. I was quite impressed with aluminium frame that a lady showed me plus van contains all the right brand component. After viewing a unit on display, I was surprised at the reasonably low price. the chassis I’ve been told is actually mass produced and clearly that’s what makes the price low (about mid 40s if I remember correctly).

Being in caravans for quite some time had me thinking that I’d always go for something produced locally, heck why would I go import! I was 2 minds despite it partially imported from overseas. However, was offered a fair trade in price for my 2006 Crusader and I got to say I prepared myself for the worse. After months of thinking, ended up biting the bullet. So far had done 13,000kms pleasant surprised w/ only minor hiccups like a bit plumbing need fixing. Couldn’t complain as before, by the time I was doing 10/11k kms I had this fall off, that broken loose for a van double the price. Wouldn’t be surprised to see more of these on the road.

To Goldstar RV, appreciate all your efforts in helping me sort out a van with 2 single bed at a bargain price. Overall I am satisfied with their service and how they assisted me with all the questions I had. Many thanks to their guy in Reynella who drove me all the way to the Marion branch as my bank’s over the phone service wasn’t particularly helpful when I needed it. Their representative was thankful of the business I imparted with them.

I am quite happy of the product and it is a generous upgrade from my old pop-top. I had enough, been stuffed around with my trip from QLD to Mannum and having an old van for my holidays isn’t exactly a pleasant experience. The sales office service was very good and definitely the product they sell is value for money. I would recommend Goldstar to my friends as they will be traveling with me otherwise would have kept the info to myself.

Just wanted to extend my thanks to Goldstar or assisting me and my sister with a brand-new van. Wen to the yard mid November 2016 initially planning to get a deal for a second hand. Turned out that most of the vans they got for trade in were already sold. Being a kitchen designer myself, I believe I know exactly what I am after and wouldn’t settle for anything less than good quality features. Upon realizing that what we want would actually cost us an arm and a leg, my sister and I decided to research brand options that could meet our expectations. Goldstar’s interior color options were ok.

Not too many options to mix and match from but their set choices does work. It suited our particular style and we dare say this is a company that considers a woman’s taste. Like most of the vans I see in caravan shows, we understand fully colors are more likely to be based on an available range. With Goldstar, though, it was a surprise as the finishes they use actually matched and looked good for what we were hoping for. My sister being a dress maker herself, she could vouch that the caravan interiors are great.

And yes, a company that caters to what women want is a company I’d go for although I must admit, I would really want more options if there are opportunities to upgrade door finishes. So hopefully we could finalize our order soon or make a decision if we would go for a drive away ready unit instead.

We picked up our caravan on Thursday January 12, 2016. Drove through the Riverland and Sunraysia staying overnight in 3 places. The van is great: towed really well. Plus, the service we received in Reynella was absolutely first-class!

A tale of good old-fashioned honesty and service to relate.

We ordered our van two months ago, sight unseen, from Goldstar RV and paid our 10% deposit. I was given a verbal assurance from Robbie (general manager of the business) that our van would weigh all up loaded, less than 2400kgs, which was my target ATM. I had opted for the steel chassis in lieu of the aluminum one, to keep the end cost down as much as possible. Nowhere did we have written proof that we had discussed the importance and need to keep the ATM at under 2400kgs. Last week at the Ekka Caravan and Camping Show, I met Robbie he told me that our van had not even been started, due to workload. I wasn’t thrilled to hear this news but here’s where this yarn is leading.

After seeing the data plate on a van so similar to our van’s ordered configuration, but with the aluminum chassis, I asked how was it possible that our van was going to weigh less, and come in under the target ATM of 2400kgs. After checking, Robbie straight away admitted that he has made a mistake (the honesty aspect) and our van would weigh 2600kgs but because our van hadn’t been started, he would throw in the $1490 aluminum chassis and bring the ATM in at under 2400kgs. We also changed a few other specifications.

Now here’s where the good old-fashioned service aspect really kicks in. When they got back to their home base, Robbie found out that he had made another blue. Our van had been shipped and would be arriving in Adelaide on the 18th of this month! He confirmed that as long as we are prepared to wait, he would build us another van to our new specifications, including the aluminum chassis, at no extra cost and put the new order in as a priority build. Thanks Robbie Gianfrotta – our appreciation is hard to describe.

I am employed in the mining industry and was looking for more comfortable on site accomodation. I found the Goldstar ad and made contact with them. Ordering over the phone was easy and, having placed my deposit, I travelled to Adelaide to pick up my new caravan. The delivery was easy, everything explained and aftersales service was excellent.

We bought our 21-footer van 2 years ago. To be honest we had a few teething problems (e.g. fridge needed replacement, water pump etc.) but never had any problem getting things fixed even after warranty ran out.

We were always polite to staff and got good service in return.  They couldn’t be more helpful. I am very happy with the van we got. We live in it full-time and would definitely recommend GoldStar.